01 Jan Discuss the overall quality of customer service offered at the nursing home as evident by customer complaint inspection results
Unit outcomes addressed in this Assignment:
Present the differences between clinical quality and customer service quality.
Course outcomes addressed in this Assignment:
HA540-4: Present the differences between clinical quality and customer service quality.
For this Assignment, you will research the differences between clinical quality and customer service quality, specifically in long-term care.
Using the Medicare Nursing Home Compare website, research one nursing home that has a reported customer complaint.
Provide a general overview of the nursing home (e.g., name, location, bed size, ownership, etc.)
Discuss the overall quality of customer service offered at the nursing home (as evident by customer complaint inspection results)
Discuss the overall quality of clinical care offered at the nursing home (as evident by recent survey inspection results)
Discuss appropriate techniques that you would use to improve quality of customer service offered at the nursing home
Discuss appropriate techniques that you would use to improve quality of clinical care in the nursing home.
Be sure to include details about the complaints that you found.
Report your findings by using the methods below:
3-4 page paper excluding front and back matter (APA standards apply).
Proper grammar, spelling, and an APA formatted reference list of sources are expected.
*You can select any nursing home published on the Medicare Hospital Compare website. To narrow your selection, consider researching nursing homes in your community, previous places of residence, employers, competitors, or even a nursing home you would like to network with someday.
Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.
Do you need help with this question?
Get assignment help from Aqhomework.com Paper Writing Website and forget about your problems.
Aqhomework provides custom & cheap essay writing 100% original, plagiarism free essays, assignments & dissertations.
With an exceptional team of professional academic experts in a wide range of subjects, we can guarantee you an unrivaled quality of custom-written papers.
Click Order now to access our order form, fill your paper details correctly, select your paper deadline and wait for our writers to send a perfectly written assignment.
Chat with us today! We are always waiting to answer all your questions.